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Want to improve your organization’s technical capability? You’re looking in the wrong place

Beyond the basics , increasing an organizations technical capability has nothing to do with technology. If you want the biggest return on investment, the thing to fix is your appraisal system. Here’s why.

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How to fix your performance management

1. Don’t link appraisals with pay (Mkinsey & Deloitte)

2. Make appraisals peer-to-peer

3. Make them face-to-face

4. Do them way more often than once a year

5. Train people in how to listen and how to give and receive feedback.

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The fundamental feedback training that makes performance management work

Active listening

Non-Violent Communication

Now, here is why feedback is the key to organizational technical ability

Psychological safety

The ability to see progress (even when you are lost in the weeds)

Develop organizational empathy

Build social support

Do agile right!

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Innovation is not a technological process, it’s an organizational one

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It’s time to change the world. It’s time to create the future that we need. I seek the inflection points that can make tomorrow a better place.

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